- Many Lenovo laptop owners reported that sound is not working in Windows 10 and that can be caused by drivers.
- If an audio driver update is needed, use Windows Update or Lenovo Support for your exact PC model.
- You should also check the audio settings because they may influence the sound on your portable.
(Video credit: Lenovo)
Try these simple solutions to see if you can solve your audio problems.
1. Try the troubleshooting function in Windows:
- Right-click the sound icon on the taskbar.
- Select Troubleshoot sound problems.
2. Check cables, plugs, jacks, volume, speaker, and headphone connections. Make sure they all work and are not damaged or loosely connected.
3. Right-click the Sound icon and choose Open Volume Mixer to see if the app is muted. Some browsers may have sound options.
4. Select Start, Settings, System, Sound. Select Choose your output device to choose the default output device.
5. Make sure Windows is up to date.
- Select Start and Settings.
- Select Update & Security.
- Select Windows Update.
- Select Check for updates.
6. Update or reinstall the audio driver
- Press Win+X, select Device Manager, and expand Sound, video and game controllers.
- If sound stopped working immediately after an update, right-click the audio device and select Properties > Driver > Roll Back Driver, if available. Follow the prompts, restart, and test the sound. Stop if it works.
- If sound still does not work, visit Lenovo Support, select your exact PC model, and download its audio driver for Windows 10. Follow the package’s installation instructions to update the driver, then restart and test again.
- If updating did not help, keep the downloaded Lenovo driver available. In Device Manager, right-click the audio device and select Uninstall device. Save your work and restart so Windows can attempt to reinstall the driver.
- If sound still does not work after the restart, install the downloaded Lenovo audio driver according to its instructions, then restart and test again.